Can I consult the Roca catalog from a smartphone or tablet?

In addition to the mobile version of the website, Roca has an App where you can find the entire updated Roca product catalog and all the information and resources about the product you are looking for. The Roca App is free and is available for both IOS and Android. IOS: https://apps.apple.com/es/app/roca-product-catalogue/id579584692 Android: https://play.google.com/store/apps/details?id=net.roca.rocacatalog

Is there a tool to configure bathrooms virtually with Roca products?

Roca has the 3R program, a Bathroom Configurator that allows you to design your bathroom from a gallery of styles that will inspire you or starting directly from scratch. You can access the Roca 3R Bathroom Configurator through this link: https://www.roca.es/3r

¿Dónde puedo encontrar ideas y consejos para reformar mi baño?

Roca Life es un completo y nutrido blog de inspiración para el baño. En él encontrarás multitud de ideas y consejos para reformar y sacarle todo el partido a cada rincón de tu baño. Encuentra todo lo que necesitas en https://www.roca.es/rocalife

Where can I find ideas and tips to renovate my bathroom?

Roca Life is a complete and rich blog of inspiration for the bathroom. In it you will find a multitude of ideas and tips to reform and get the most out of every corner of your bathroom. Find everything you need in https://www.roca.cn/rocalife

¿Dónde puedo consultar los precios de Roca?

Puedes ver el precio de cualquier producto Roca en www.roca.es . Tan solo tienes que visitar la página del producto que estás buscando y verás el PVPR con impuestos incluidos. Si quieres comprar el producto online o consultar los precios de venta online de algunos de los distribuidores, puedes hacer clic en “Ver opciones de compra”.

¿Qué significa “Precio PVPR (IVA incluido)”?

PVPR son las signas de Precio Venta Público Recomendado. O lo que es lo mismo, el precio de venta recomendado por Roca a sus distribuidores oficiales. Este precio está indicado siempre en www.roca.es con impuestos (IVA).

¿Cuál es la garantía de los productos Roca?

Nuestros productos, siempre y cuando sean utilizados en condiciones normales o instalados de acuerdo con las normas en vigor, están garantizados contra todo defecto de fabricación por el plazo de 3 años, salvo en las excepciones indicadas en la página de información sobre garantías .

¿Cómo puedo saber si mi producto está en garantía?

Para saber si tu producto está en garantía recupera tu factura o justificante de compra y consulta aquí cuántos años de garantía tiene el producto. Si tienes cualquier duda, puedes ponerte en contacto con nuestro Servicio de Atención al Cliente aquí .

What is the guarantee of Roca products?

Roca guarantees that the products will be free of defects in materials and manufacturing processes within one year from the date of purchase under normal household conditions (five years for leading products and three years for smart toilet products). This warranty only applies to Roca bathroom products purchased and installed in China. During the warranty period, if the product is found to have defects in material and manufacturing process under normal household conditions, after verification, Roca will make its own decision to repair, replace, or make appropriate adjustments to the product. Roca does not bear the labor costs, dismantling or installation costs, or other incidental or derivative expenditures other than the above costs. If the product is used for commercial purposes, Roca guarantees that the product will be free from defects in materials and manufacturing processes within one year from the date of purchase (five years for leading products and three years for smart toilet products). Except for the guarantee period, other terms of the guarantee apply. The implied guarantee of the product (including the guarantee for the marketability of the product and the guarantee for a specific purpose) is only valid within the guarantee period, and Roca is not liable for any special, incidental or derivative damages. Product damage caused by accident, installation error, misuse or improper use is not covered by the warranty. Improper maintenance and cleaning will invalidate the warranty. Details of guarantee time for each type of product: 1. Ceramic products: one-year limited warranty 2. Leading product: Five-year limited warranty (PVD surface limited warranty for one year) 3. Bathtub products: one-year limited warranty 4. Furniture products: one-year limited warranty 5. Shower room products: one-year limited warranty 6. Smart toilet products: Three-year limited warranty (only for products shipped after January 1, 2019) 7. Induction products: one-year limited warranty 8. Hardware products: one-year limited warranty Products or collections in these product categories may be subject to other warranty terms. If you have any questions, please contact Roca customer service 400 151 2288.

How can I know if my product is within warranty?

To know whether your product is within the warranty period, please find your invoice or proof of purchase to check the product's warranty period. If you have any questions, you can call 400 151 2288 for help.